Go Around The Tech Corner…

IT Support Services: On the Run!

Posted on: February 21, 2012


You have to agree that enterprises nowadays are so technology-oriented that most of their operations are dependent on systems. System failures can not only cause loss of valuable time and efforts but when the systems fail at the wrong time, it can cost companies both money and customers. This is the reason there is an increasing trend in the number of organizations who are focused only at providing IT support services. There is a significantly huge market for this kind of work and there are many players as well – and they know that they all play vital roles. Considering this then, what factors would make it easier for companies to decide which is the best IT support service provider?

IT service companies provide a range of support models, from backup and data recovery plans to helpdesk support. Some go deeper into offering support for specific applications used in an organization. Others provide server solutions. But that does not mean you have to hire different IT support service organizations to carry out these different tasks! That would just be ridiculous! Actually there are many providers who serve in many ways, for instance TSG (Technology Service Group) goes to the next level whereby they claim to not only provide IT support, but they bring themselves forward in ensuring that your organization will not experience any functional problems if they’re in the lead.

Like I mentioned that IT support should be provided in various fields as opposed to just one or two services they provide, TSG literally diversifies in four major domains: Microsoft SharePoint, Support in Sage Software, Microsoft Dynamics NAV, CRM Software, amongst others. Without a doubt these IT infrastructures are different and have totally different functionalities; however TSG is able to tap into these and provide credible enterprise solutions at a global level.

There might be other companies out there too, if you’ve had any experience in using IT Support Services then please comments and tell us about your experiences. Which company has worked well for you? Which one were you disappointed with?

Do have a fruitful week!

–          Millie

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